The experts speaking at Tissue World Miami

Speaker Profiles

Please note we will regularly be reviewing our agenda and speakers in light of the event being postponed.



John Holton
Technical Support, Toscotec North America, USA

Holton has 35 years’ experience in the tissue industry. His positions include technical, production, maintenance and engineering management, TAD start-up manager, and Yankee services.

Yankee Operations Workshop: Troubleshooting and Problem Solving
Overview of Yankee Diagnostics
Moderator John Holton will provide a quick review of commonly used diagnostics techniques which can be used to help solve the team problems presented in the Workshop’s second session.

Franz Harrer
Head of Technology Tissue, ANDRITZ AG

Franz Harrer graduated in industrial engineering at the Technical High School in Weiz in 2005. In 2011, he studied mechanical engineering and construction at the University of Applied Sciences Mittweida and in 2013 he studied Pulp & Paper Technology at the Technical University Graz. His journey with ANDRITZ AG started as Design Engineer, 2006-2014, followed by the position of Director Mechanical Design until 2017. Since 2017, Franz is Head of Technology Tissue at ANDRITZ AG.



Yankee Operations Workshop: Troubleshooting and Problem Solving

Steel Yankee Dryer Lifetime Management: Inspections and Periodic Checks

Increasing the use of the Steel Yankee Dryer (SYD) in the global market demands inspections and periodic checks over the cylinder life to ensure always its best performance. We would like to use this paper as a proposal of what should be considered “regular maintenance” by SYD users. As a starting point, one should consider the SYD developed by ANDRITZ as the most up-to-dated offering currently on the market. The author would like to highlight the inspections and periodic checks that ANDRITZ offers to ensure the reliable and optimal performance of our SYD. 
Periodic checks and regular monitoring of the SYD reduce the need for long machine shuts and ultimately save money by not having unexpected operational issues. Planned and fixed inspections within the overall production schedule ensure a top quality in the cylinder manufacturing as well as the compliance of the higher levels of safety. 
These recommendations to carry out a series of checks/ inspections of the SYD, according to the ANDRITZ’s indications, are in line with the TAPPI guidelines and with the dedicated TIP which have been updated in 2019. Such checks must include inspection of the metallization as well as of the internal condensate removal system. Furthermore, due to the weld seams on the shell, non-destructive examinations (NDE) are also mandatory. 
To ensure the quality of metalizing itself, all the specified properties should be checked. This includes a visual inspection as well as tests for macro hardness, tensile bond strength, roughness and spray coating thickness. Most of these tests may only be necessary for the initial manufacturing, but some can be used to monitor life and performance on an ongoing basis. The internal check is used to monitor the condition of the soda straws, riser pipe and headers as well as the physical condition of the internal surfaces. NDE testing, such as Phased Array and TOFD testing, it is state of the art and is used to check 100% of all weld seams during manufacturing as well as after the startup of the SYD. This subsequently allows the possibility to continuously monitor weld seams, over their complete lifetime.


Ian Padley
Global Solutions Team Manager-Tissue, BTG, Switzerland

A graduate in Applied Chemistry from the Sheffield Hallam University, Ian moved to his first papermaking role as a process development engineer in a board mill.   In the early 1990’s he moved to an engineering company, responsible for process system PID design and paper machine start-ups, followed by a chemical sales and service role covering a territory in the North West of England.  In the early 2000’s, this company, by now Hercules, created a specialist tissue application group, and Ian moved there, eventually managing the team, before moving on to be the global tissue marketing manager.
Recruited in 2010 by BTG to assist the expansion of their tissue program, he is now the Global Solutions Team manager for tissue, leading an expert engineering team to develop solutions for tissue makers across the whole range of BTG platforms from his base in Scotland.  He is a frequent conference speaker on tissue technology subjects (9 times Tissue World) and has a number of publications in PPI, Paper Technology and TWM.

Yankee Operations Workshop: Troubleshooting and Problem Solving
Crepe Blade Wear Modelling: A Statistical Approach Based on Process Data Analysis

The wear mechanics of the crepe blade are of critical importance in determining the quality of tissue output, the productivity of the tissue machine and the protection of the Yankee.
In this paper, we briefly review the main blade/Yankee/paper wearing mechanisms and their effects. We then see how this can be measured, but the main body of the paper is concerned with what conclusions we can draw from an analysis of the wear and process factors for over 800 high performance creping blade analyses compiled by BTG.  If you want to find out the effect on blade wear of furnish, coating classification by chemistry or appearance, add-on of base, release, phosphate and modifier, cleaning blade impact, Yankee surface type, blade material type and more, this paper may help answer these questions and should debunk a few common myths along the way.  The paper will conclude with some recommendations for the tissuemaker to help them set up the optimum safe running time for high performance crepe blades.


Mike Soucy
President, Kadant, USA

Mike Soucy has over 30 years of experience in the pulp and paper industry specializing in steam and condensate systems. He is currently president at Kadant Johnson Systems based out of Knoxville, TN. He has held prior positions as president of Kadant Canada, president of Dry-Con Inc. and steam and condensate system product manager at Valmet Enerdry. Mike is a mechanical engineer graduate from Lakehead University, Thunder Bay, Ontario, Canada.

Yankee Operations Workshop: Troubleshooting and Problem Solving

Troubleshooting Thermocompressors

Thermocompressors are often misunderstood, overlooked, and misapplied in tissue machine steam and condensate systems.  As numerous machines are being modernized and converted from cast iron Yankees to steel Yankees, the proper application of thermocompressors is more important than ever.  The change in machine operating conditions can lead to thermocompressors that no longer match the syphon design resulting in higher differential pressures than required or consuming more motive steam than required. This presentation will also explore the latest developments with high-efficiency thermocompressor design as they apply to tissue machines.



Manfred Jäger 
Owner / Managing Director, Jaeger GmbH, Germany

Manfred Jäger, born in Ravensburg / South Germany, founded JAEGER GmbH in 1995 after 12 years with ESCHER WYSS (later VOITH). With more than 30 years’ experience he is specialized in on-site service for Yankee / MG cylinders: grinding, metallization and mechanical service. To complete the portfolio of services, in 2013 Manfred Jäger took over msquared GmbH, specialized in diagnostic services and OTR measurements.

Additionally, Manfred Jäger co-founded JAEGER Inc. in Vancouver WA, USA to serve the North and South American customers more effectively. Together they form an unbeatable team.

Yankee Operations Workshop: Troubleshooting and Problem Solving
Tissue Machine Vibrations – Is the Yankee Well-Balanced?

With ever increasing machine speed, the low unbalance of the Yankee is often a neglected parameter and performance influence. Out-of-balance condition of the Yankee can create a myriad of operational issues and does have a direct effect on the Yankee performance and machine efficiency. A lot of issues like Chatter marks, reduced doctor blade life, bearing damages, gear box damage, surface wear, excessive machine vibrations causing felt barring and press cover damages are some of the symptoms and can have as root cause the incorrect balance of the Yankee.

Even if assumed that the Yankee is correctly dynamically balanced by the OEM upon delivery, on-site Yankee modification like journal repairs, condensate system upgrades, removal of high run-out can seriously affect the balance. Taking as a practical example a not uncommon out-of-balance condition of 50 kg (YD Ø15’ paper wide 2,8m), this typically creates a centrifugal force of 15 kN (1,5 to) and after balancing a residual 3 kg (typical value) only creates 0,85 kN (85 kg). The dynamic load on the machine frame and thus the absorbed energy is reduced by a factor 20! Balancing at the relative low frequencies Yankees rotate, require a very special technique to be accurate and successful. The Yankee must dynamically balanced in two planes on Front and Back, a balance tolerance of G2.5 according to DIN ISO 1940-1 is required and recommended, compared to old Yankee specification of G6.3 it’s a 2.5 higher accuracy. This presentation presents the importance of a well-balanced Yankee and the direct effect of maintenance action on the operating performance and efficiency of the tissue machine by discussing practical examples.






Kim Underhill
Group President, Kimberly-Clark North America, USA

As group president of Kimberly-Clark North America, Kim Underhill is responsible for the company's nearly $8 billion North American Personal Care and Consumer Tissue businesses, and some of the world's most recognized and trusted consumer brands, including Huggies®, Pull-Ups®, Kotex®, Depend®, Kleenex®, Cottonelle® and Scott®.
Underhill previously served as president of Kimberly-Clark Professional, a $3.5 billion B2B unit of Kimberly-Clark. She spearheaded the development of brand-led innovation through a focus segment approach, in addition to driving scalable customer-centric business strategies through an operational and commercial lens. Prior to that, she served as president of Kimberly-Clark’s consumer business in Europe. 
Since joining Kimberly-Clark in 1988, she has held a variety of roles with increasing responsibility in research & engineering, supply chain, and marketing. She began her career at General Electric as a process engineer.
Underhill sits on the board of directors for Foot Locker Inc., the Network for Executive Women and ThedaCare Regional Medical Center. She holds a bachelor’s degree in chemical engineering from Purdue University and a master’s degree in engineering management from the Milwaukee School of Engineering. She is an active volunteer for Boy Scouts of America, Habitat for Humanity and United Way.


Senior Management Symposium: Defining the Growth Formula: Leadership, Innovation and Branding

Keynote Address: Delivering Growth Through Disruption​ 
We all feel the same pressure. Grow the top line and translate that to a healthy bottom line. That’s easier said than done with so many disruptors of growth staring us down in a relatively flat tissue industry. Disruptors come in many forms be it the changing family dynamics of our target consumers; the changing shape of how we reach and engage consumers; or the growing complexity of the Brand and Retailer relationships to name just a few. With so many factors against us, how do we deliver for shareholders? We’ll explore these factors and provide some insight into how we can prepare for growth in the next frontier.



Udaiyan Jatar
Founder, Blue Earth Network, USA

Udaiyan (U.J.) Jatar is the founder of Atlanta based Blue Earth Network. The firm helps leaders of organizations of all sizes to develop, incubate and scale transformative innovation. U.J. has developed a model called “Transcendent Branding and Innovation” based on his experience in creating, launching and scaling brands worldwide. He spent 20 years at Coca-Cola and P&G launching global brands like Pantene, Sprite and Nestea. He managed a global joint venture between Coke and Nestle and led strategic marketing for Coke’s Global Innovation group to conceive transformative initiatives like Coca-Cola Freestyle (over $1b in sales). 
He teaches at Georgia Tech’s TI:GER (Technology Innovation: Generating Economic Results) program and chairs the Transformative Social Innovation committee of the Georgia Center for Nonprofits.


Senior Management Symposium: Defining the Growth Formula: Leadership, Innovation and Branding

Busting Myths About Transformative Innovation

Only a handful of S&P 500 companies are creating topline organic growth with healthy margins. The rest are barely winning the battle against commoditization and are eking out limited income growth, if at all, through debilitating cost cutting, unsustainable price increases or through acquisitions that merely buy temporary relief. This talk will bust myths like “transformative innovation is too risky and takes too long” and provide practical tools for generating healthy growth through differentiated innovation and branding.


Esko Uutela
Principal, Fastmarkets RISI, Germany

Esko Uutela, was born in Finland and has worked as pulp and paper industry consultant for his whole professional career of more than 30 years. He graduated from the Helsinki School of Economics (Marketing) in 1976 and from the University of Helsinki (Faculty of Forestry) in 1979. Since 1991 he is residing in Germany. After working for almost 18 years for a large forest industry consulting company in Helsinki and Munich, Mr. Uutela decided to establish his own forest industry consulting company EU Consulting in Starnberg, close to Munich in Germany in August 1994. During the past years, EU Consulting has increasingly specialised in offering consulting services for two sectors: the Tissue and recycled fibre businesses. As of March 2007, EU Consulting made a long-term consulting agreement with RISI. Currently, Mr. Uutela is responsible for RISI’s Tissue forecasts and market information services worldwide. Mr. Uutela has carried out numerous private client projects, as well as published regularly worldwide, comprehensive multi-client studies on Tissue business developments and global recycled fibre markets.

Senior Management Symposium: Supply Side Volatility and Risk
Quality Shifts and Trade Barriers Driving Change in North American Tissue Supply Patterns

The North American tissue market is in an interesting phase: tissue products based on new structured tissue making technologies are being introduced in the marketplace as intermediate quality between ultra and premium tissue categories, something which is shaking up the traditional four grade groups: ultra, premium, value and economy. It is clear that TAD products, which have been in the market for 50 years or so continue to be the quality leaders, structured tissue cannot reach the exact same quality level. The main question is that is there place for a new quality category, one may call it as ultra-premium of premium+ or anything similar? Is there real demand by consumer for these products, or are they rather pushed by companies invested in such technology and supported by the technology suppliers?

Another hot topic is protectionism and its influence on the tissue industry. In the global scale, tissue does not really belong to the strategically important products, it is just a daily necessity and should have very little to do with any kind of political turmoil. But the truth is different, as tariff barriers imposed are valid also for tissue products as the consequence of the US-China trade war.  With a 25% import duty, tissue products from China are not competitive in the US tissue market and imports of more than 330,000 tonnes have substantially declined after the introduction of the tariffs. Thinking from the supply side, this quantity corresponds to five to six large tissue PMs and is not easy to be replaced, as new machines take 18-24 months’ time to complete and so investments due to import tariffs are unlikely: who knows whether they still exist when the new investment is ready to come on stream?



Marina Negrisoli
General Manager of América, Suzano, USA

An executive with twelve years of experience in a variety of professional environments including financial, commercial and logistic corporate departments, investment banking, and hedge funds. 
Marina holds a Masters in Finance and Economics and a Business Management from Fundação Getulio Vargas (leading business school in Brazil). In her current role, she leads a team of 36 people in charge of planning/ S&OP, market intelligence, shipping negotiation and operations, sales and customer service in Latin America, and global commercial strategy planning.

Senior Management Symposium: Supply Side Volatility and Risk

Ensuring a Healthy Fiber Diet in the 2020s

The pulp supply/demand balance and its consequences are notoriously difficult to predict. However, by
identifying the potential risks and upsides on the basis of feasible scenarios, we are better prepared to face
future challenges. The presentation will cover the supply demand balance for market pulp in the coming
year, looking not only at announced projects and forecast demand but also at complementary factors with
the potential to affect this balance.


Jason Limongelli
Vice President, Woodlands, J.D. Irving Ltd. Canada 

In 1997, Jason graduated from the University of New Brunswick with a Bachelor of Science in Forestry. Jason later earned a Master’s in Business Administration from the University of Western Ontario, Richard Ivey School of Business in 2008. 
Jason joined J.D. Irving, Limited Woodlands Division in 1998 in the Chipman area after having worked for a year for James Maclaren Industries in Truro, Quebec.  Jason has held multiple roles in the Division including Operations Superintendent, Regional Forester, Process Owner for Transportation and Woodlands Operations Manager. In July 2014, he became Vice President for the Woodlands Division.


Senior Management Symposium: Troubleshooting and Problem Solving
The Benefits of Sourcing from Sustainably Managed Working Forests and its Impact on Conservation Values

The Sustainable Forestry Initiative (SFI) believes there are many opportunities to advance sustainability through the values, goods, and services provided by sustainably managed forests. Forests provide an important opportunity to bring communities together to promote trust, advance conservation priorities and create new economic opportunities. Forests sustain rural, Indigenous and urban communities. Forests also provide an opportunity to catalyze landscape-scale climate solutions because they sequester carbon and store carbon in the building products made from trees. Forests provide an opportunity to maintain and recover biodiversity and sustain a variety of conservation values including clean water. But to seize these opportunities, forests must be sustainably managed and forest products must be responsibly sourced.

SFI and Irving will co-present to explore the increasing trend toward developing data and communications pathways to enrich understanding of conservation outcomes associated with forest supply chains. The motivations to measure conservation values are diverse: brand owners seek to understand the impact of their forest sourcing, conservation stakeholders can engage more effectively if they understand the values that forest certification can provide, and improved tracking will better equip SFI to provide sustainability related metrics and contribute meaningfully to conservation outcomes.


Jason Metnick
Senior Vice President, Customer Affairs, SFI, USA

Jason leads the Standards pillar at SFI which is to advance sustainable forestry and responsible purchasing globally through certification standards and certified products. Jason has worked at SFI since 2001 and holds a Bachelor of Science in forestry from Northern Arizona University. He is a member of the Society of American Foresters and sits on a number of committees related to forest certification and labeling.


Senior Management Symposium: Troubleshooting and Problem Solving
The Benefits of Sourcing from Sustainably Managed Working Forests and its Impact on Conservation Values

The Sustainable Forestry Initiative (SFI) believes there are many opportunities to advance sustainability through the values, goods, and services provided by sustainably managed forests. Forests provide an important opportunity to bring communities together to promote trust, advance conservation priorities and create new economic opportunities. Forests sustain rural, Indigenous and urban communities. Forests also provide an opportunity to catalyze landscape-scale climate solutions because they sequester carbon and store carbon in the building products made from trees. Forests provide an opportunity to maintain and recover biodiversity and sustain a variety of conservation values including clean water. But to seize these opportunities, forests must be sustainably managed and forest products must be responsibly sourced. 
SFI and Irving will co-present to explore the increasing trend toward developing data and communications pathways to enrich understanding of conservation outcomes associated with forest supply chains. The motivations to measure conservation values are diverse: brand owners seek to understand the impact of their forest sourcing, conservation stakeholders can engage more effectively if they understand the values that forest certification can provide, and improved tracking will better equip SFI to provide sustainability related metrics and contribute meaningfully to conservation outcomes.


Brian J. Allen
Cyber Advisory Services, EY, USA

Brian Allen has over 20 years of strategic experience in the security field, notable as a former Chief Security Officer for a major critical infrastructure organization.  A current advisor with EY’s Cyber Transformation Practice, he works closely with boards, executives, and CSO/CISO’s on developing strategic cyber transformation programs. He has worked with Global Fortune 100’s to transform tactical security programs into holistic enterprise security risk management practices.  
Brian is the former Chief Security Officer for Time Warner Cable located in New York, NY. He worked at Time Warner Cable from 2002 until 2016. In his role as CSO, Brian was responsible for the global protection of Time Warner Cable’s assets, coordinated the company’s crisis management and business continuity management program, including the coordination with federal and state emergency management organizations. Brian managed TWC’ cybersecurity policy and governance for the company. He led the security risk management program, which included the company’s Law Enforcement Response Center, the customer facing Enterprise Risk Operation Center, had oversight of all internal/external investigations and headed up the company’s workplace violence program. 
Currently Brian is an author of two books on Enterprise Security Risk Management and an adjunct professor at the University of Connecticut, teaching security risk within the MBA program. 
Brian served on several national security policy organizations, including the Executive Committee of the U.S. Communications Sector Coordinating Council. He was appointed by the Chairman to the FCC's Communication Security Reliability and Interoperability Council and is the Co-Chair of Cybersecurity Best Practices Working Group addressing the implementation of the Executive Order's Cybersecurity Framework across the communications sector. 
Prior to Time Warner Cable, he lobbied for an intellectual property trade organization and is experienced in government policy, testifying before a variety of Federal and State legislative, judicial and executive proceedings.

Senior Management Symposium: Business Resilience and Human Risk Factors
Securing Innovation: Cybersecurity for Industrial IoT

As industry exits the information technology industrial age and speeds into the fourth industrial revolution of digitalization, a transformation, and expectation of how security risks are managed must also transform. Cyber risks in the digitalization age have the potential to disrupt business resilience from threats that move well beyond data breaches. Ransomware, for example, takes aim at manufacturing processes and automation, such as robots and industrial control systems and exposing enterprises to business disruption by shutting down production lines and exposing the company to financial losses, liability, and potential regulatory issues. 
The presentation will provide a roadmap and set proper expectations for executives when evolving their cybersecurity programs from a tactical approach of endlessly chasing information security solutions to a risk-based approach model, helping businesses find balance in both the upside and downside of digitalization. 
The SEC, state-wide legislation, and other regulatory bodies are providing direction and setting expectations around proper governance structures, board and executive cyber reporting, and strategic cyber risk-based execution frameworks.



Soile Kilpi
Head, AFRY Management Consulting North America, USA

Soile leads the North America Consulting business and she has over 25 years of experience in advising clients related to strategic planning, growth, operations and technology. She works with the industry, private equity, government and OEM clients and supervises projects related to wide variety of products from raw materials to converted end products.  She helps executives and boards to define sustainable futures for their businesses. Soile has worked on engagements in the US, Canada, China, Europe, and Latin America. She is a sought after speaker at pulp and paper industry conferences and she posts blogs related to impact of digitalization on demand, new technologies and industry and retail transformations. Education:  MSc Business Economics, (Aalto University, School of Economics).

Senior Management Symposium: Business Resilience and Human Risk Factors

Upgrading America’s Tissue-Making Assets. Options and Potential Returns in the Connected Age

The paper will discuss past investment activity with insights into different options for the consumer and away-from-home sectors. Also under the spotlight are closures and replacement investments, including a view on developments in converting upgrades. Industry 4.0 and its potential and ongoing implications for tissue sector will be assessed. The evolution of tissue paper manufacturing and converting costs will be examined, including high-level ROI case examples.



Luigi Lazzareschi 
CEO, Sofidel Group, Italy

Luigi Lazzareschi is the Chief Executive Officer and Member of the Board of Directors of all Italian and foreign companies of the Sofidel Group, the sixth largest manufacturer of tissue paper in the world (the second in Europe). 
Working in Sofidel since 1988, Luigi Lazzareschi paves the way for the growth of the Regina brand. In 1993, with the death of his father Giuseppe (co-founder of the Group with Emi Stefani), he takes over his responsibilities, guiding the next phase of expansion and internationalisation. 
In 2012 he takes another historic step: the extension of production and commercial activities to the United States. 
Over these years he takes the decision to make sustainability a strategic lever for development and innovation. As a result of this commitment, in 2016 he is appointed Ambassador for the 50th anniversary of WWF Italy. 
In 2018, Luigi Lazzareschi has been inducted in the Paper International Hall of Fame (PIHF), the small number of big names in the global tissue production industry. An induction that rewards his efforts in pursuing sustainable development and in expanding the business of the Group.

Senior Management Symposium: Keep Up or Crash Out: Staying Ahead of Buyer’s Expectations
Sofidel’s Vision for North America: Meeting Customer Expectations through Major Investments and a Fresh Approach to Plastic Packaging

Over the last few years, Sofidel has made major investments in the United States as the company continues to add to its production capacity. In October 2018, the company inaugurated its integrated plant in Circleville (OH), Sofidel’s first American greenfield investment, and by mid-2020 plans to open an additional integrated plant in Inola (OK), making it the Group’s second greenfield investment in the US.

Sofidel CEO, Luigi Lazzareschi will provide an in-depth look into Sofidel’s US strategy, focusing on the company’s growth and its sustainability commitments.



Ellen Chen
Research Associate, Euromonitor International, USA

Ellen Chen is a research analyst at Euromonitor International. Based in Euromonitor's Chicago office, Ellen focuses on developments in the U.S. and Canada Tissue and Hygiene landscapes, providing strategic insight and expert analysis on consumer trends, competitive environments and category growth prospects. She is a key contributor of data and content to Passport, Euromonitor's syndicated research database.
Prior to joining Euromonitor, Ellen received her Bachelor of Science in Finance and Marketing from the University of Illinois Urbana-Champaign.


Senior Management Symposium: Keep Up or Crash Out: Staying Ahead of Buyer’s Expectations

Consumer Tissue: Global Market and North America – State of the Marketplace and Future Growth

The world retail consumer tissue market is set to grow 3% CAGR in volume terms between now and 2023 to reach 28 million tonnes in 2023. Furthermore, the global retail tissue marketplace shows an estimated unmet potential in excess of 17 million tonnes, or US$51 billion, thereby certainly providing opportunities for the industry long term growth. However, as markets, competitors, and consumers continue to evolve, strategies to capture the unmet potential and win over consumers will also need to adapt and adapt faster than ever.

Euromonitor presentation will address the following key points:

1.           Global retail tissue market: growth projections, markets with the largest unmet potential.

2.           Key trends in consumer tissue, with focus on case studies in premium insurgent brands and subscription-based retail distribution.

3.           US remains one of the world’s key consumer tissue markets, but it is fraught with challenges – from saturation and overcapacity to significant consumer focus on private label. The presentation will look into the US market projections, risks, and opportunities in innovation and consumer communication.


Cristian Vergara
Founder,, USA

Cristian Vergara is an e-Commerce strategist with more than 15 years’ experience in the US Tissue Industry and he comes from a family which has been involved in tissue manufacturing for the past 60 years. He has worked in several roles in the industry, from tissue converting to customer service and supply logistics. In addition, he has supported the sales and launch of away-from-home and private label consumer products for important distributors, retailers and manufacturers in the US and Caribbean.

Senior Management Symposium: The Revolution that is E-Commerce for Tissue

ThePaperMarkplace was established to bring innovation to the tissue paper and hygiene supply chain. Brands are becoming ever more important but new routes to market mean a new sales approach. And a different set of tools "emarketplace" is necessary to ensure an improved "buying and selling" experience for both At-Home and Away-from-Home products.



Heidi Brock
President and CEO, American Forest & Paper Association, USA

As President and CEO of the American Forest & Paper Association (AF&PA), Heidi Brock serves as the chief advocate for the pulp, paper, packaging and wood products manufacturing sector – an industry which accounts for approximately four percent of the total U.S. manufacturing GDP, manufactures nearly $300 billion in products annually and employs approximately 950,000 men and women.
Prior to joining AF&PA, Brock served as President and CEO of the Aluminum Association from 2011-2019. In her role, Brock raised the industry’s profile, set new membership records, helped to grow the Congressional Aluminum Caucus and led the charge in two significant – and successful – trade enforcement cases. Brock has been featured in the pages of The Wall Street Journal, The Economist and The New York Times as well as on CNBC, Fox Business, NPR and many others.
Before joining the Aluminum Association, Brock served as Vice-President of Federal and International Affairs for Weyerhaeuser, where she was an active member on AF&PA committees. During Brock’s 18 years at Weyerhaeuser, she worked as vice-president for e-business, director of strategic planning and manager for government affairs. Brock also served on the staffs of former U.S. Senators Dan Evans and Slade Gorton.
Brock sits on the University of Puget Sound Board of Trustees, the American Society of Association Executives (ASAE) and ASAE Foundation Boards of Directors, the U.S. Chamber’s Committee of 100 as well as the Board for DC Central Kitchen. In 2018, she was awarded the CMA Leadership Award to recognize her work to promote sustainability and manufacturing while chairing the National Association of Manufacturers’ (NAM) Council of Manufacturing Associations. In addition, she is a past board member of the Carlton Club and an active fellow of the US-Japan Leadership Program.
Brock received a bachelor’s degree in English literature and economics from the University of Puget Sound and a master’s degree in business administration from Georgetown University.

Senior Management Symposium: Building Talent and Addressing Skills Challenges in Manufacturing Industries

Keeping your business profitable, sustainable and resilient covers a multitude of challenges. Increasingly, attracting and keeping a skilled workforce is emerging as a key area of focus across manufacturing sectors in North America. What do skills shortages mean for the global marketplace? How are we adapting for tomorrow’s needs? And how might we position ourselves to engage talent?   




Bill Moore
President, Moore & Associates, USA

Bill Moore is president of Moore & Associates, an international consulting firm providing a range of strategic services and research to the paper recycling industry. 
Prior to initiating Moore & Associates, Bill he held a series of positions in the solid waste, paper, and recycling industries. These include founder and Vice President of Paper Recycling International and the first Director of Recycling for Waste Management, Inc. 
At Moore & Associates, Bill has served over 330 clients on more than 550 projects. Mr. Moore’s knowledge base includes all aspects of the worldwide supply and demand of recovered paper.

Technical Sessions: Fibers
Recovered Paper Supply for Tissue Manufacturing

There are a number of changes occurring in the available supply of recovered paper, a key raw material for the tissue sector for manufacturing tissue and towel products throughout the world. The following topics will be covered in this presentation:
Worldwide and Americas supply and demand of recovered office papers, the primary recovered paper grades used in tissue production.
The major issue of the declining use of printing and writing papers by the world’s developed economies producing constraints on the supply of recovered fibers for deinking. This includes the use of paper in offices, the document destruction business, and printing scrap production.

•            Use of OCC and Mixed Paper in brown napkin and towel production;

•            Contaminant issues in the recovered paper grades used for tissue production;

•            An outlook of on future pricing of the primary tissue/toweling grades;

Sorted Office Papers, OCC, and Coated Book Stock;

•            Alternative recovered paper sources for use in tissue making.


Heloisa Ramires
Product and Process Development Manager, Suzano, Brazil


MSc Heloisa Ramires, Product and Process Development Manager, Suzano, Brazil.
MSc Pulp and Paper Technology, UFV.
MBA in Project Management, FGV.
Bachelor of Materials Industrial Engineer, UFSCar.
Started the carrier at Suzano in 2010, leading projects in Pulp Process and Biorefinery.

Technical Sessions: Fibers
Tissue Properties: The Benefits and Impacts of High Tensile Eucalyptus Pulps

Eucalyptus pulps are traditionally used in tissue production because of its ability to deliver formation and softness to the paper, among other properties. 
But what if we could also enhance mechanical properties of paper, and keep all the benefits already known? The newest Suzano fiberline, designed as extended impregnation cooking process, has shown potential to increase tensile strength and refining energy reduction through its physical and chemical properties. Decision for the technology came after 9 years of development. Pilot and industrial trials showed better results when working with higher kappa on kraft process. 
Cooking is the process where most of the delignification of the wood occurs, with about 95% of lignin removed. Cooking to a high kappa number has been reported as an effective alternative to overcome the overcooking risk, and well preserving wood fibers. At Três Lagoas 2 fiberline, Suzano is able to cook Eucalyptus wood at regular kappa number higher than 20 when most of mills runs 16 to 18. Due to that, the typical properties show higher tensile strength and tear levels, driven by the excellent preservation of cellulosic chains, pentosans and carboxylic acids content.
Pilot refining data shows potential to get almost 20% higher tensile strength for the same energy refining, while maintaining or increasing bulk of paper (under the same tensile target of the paper). In addition, not only pilot, but also industrial applications allowed the tissue machines to get same paper specification by reducing up to 50% refining energy usage, and consequently the energy cost of paper.

Mark S. Christopher

Mark S. Christopher
Global Market Development Manager- Tissue, Buckman International, USA

Mark’s career has been focused on helping companies open new markets, innovate new technology, launch new products and secure customer loyalty. He has 25 years’ experience in the pulp and paper industry, much of it focused in the area of tissue paper. Through his Buckman career Mark has held the responsibility of Tissue market manager for Canada and for Australia-New Zealand.  He was Tissue Products manager for The United States and currently holds the position of Global Commercial Marketing Manager, based in Memphis Tennessee.
Mark’s technical areas of expertise are optimization of the yankee creping process for grade development, quality and efficiency improvement.  He has experience across all types of tissue manufacturing assets from wet and dry crepe, to secondary re-crepe, TAD and hybrid machine designs.

Technical Sessions: Fibers

Methods for Preserving Base Sheet Quality while Increasing the Use of Lower Quality Fiber

When it comes to cost drivers in the manufacture of tissue paper, the basic raw material of pulp accounts for more than all other inputs combined, sometimes reaching as much as 70% of the total contribution. Since mid-2016, the tissue industry has had to deal with pulp prices fluctuating 40% to 50% in price in some geographies, resulting in an erosion of margins that have yet to be recovered by most in the market place. Reducing pulp costs, without negatively affecting your tissue’s softness and strength, can be achieved with several approaches. This presentation will examine opportunities for pulp cost reductions with specialty chemistry for improving or maintaining base sheet quality while substituting top quality pulps for less expensive varieties.




David Cowles
Global Business Manager-Nanotechnologies, Valmet, USA

Dave is a graduate of Miami University majoring in Paper Science & Engineering.  He has worked for various suppliers and paper mills in a host of positions for over 30+ years.  Now as Global Business Manager-Nanotechnologies, Dave coordinates GLV USA, Inc. (Part of Valmet) effort in micro-fibrillated cellulose creation and promotion.  Working with our alliance partner, University of Maine and a team of Valmet experts, he hopes to bring the next great opportunity to the paper industry.

Technical Sessions: Fibers
Micro-Fibrillated Cellulose (MFC) in Tissue – Creation and Application

This presentation will address the creation of MFC using purely mechanical means and the testing of the fiber throughout the creation process. Part 2 of the presentation will explore the addition of MFC to a generic bath tissue formulation substituting out softwood fiber. Two different processing levels of the MFC will be evaluated. Three different addition levels of MFC will be evaluated and compared to a normal furnish of softwood and eucalyptus fiber. Standard physical testing of the paper will be done and compared.


Susan Cornish, PhD
Sustainability Practice Lead, Insight + Action, USA

Susan Cornish is President of Insight + Action, an international consulting firm that provides strategic services and research to organizations active in sustainable packaging and recycling. Susan has 30 years of experience conducting research and analysis for Marketing and Communications decision-making. She has in-depth knowledge of new product development, packaging design, messaging, and market development and has helped many global brand owners develop, launch, and market products in sectors including Consumer Products, Hospitality, Retail, and Technology. Earlier in her career, Susan taught environmental and economic development courses at the University of Georgia. Susan holds a PhD in Economic Development from the University of Toronto and has published in recycling trade magazines and academic journals.

Technical Sessions: Fibers

How Much Do Consumers Care about Sustainability in Tissue, Really?

Across Consumer Packaged Goods, sales of “sustainable products” are growing at 3 times the rate of the sector as a whole. Numerous surveys have shown that increasing numbers of consumers want and are willing to pay for “sustainable” products. At the same time, a trend toward “premium-ization” is evident in a number of consumer product categories. In tissue, this has meant fast growth of ultra-premium and super-premium brands. In 2019, several environmental groups have made headlines pointing out that the majority of tissue brands purchased by consumers in the US have little or no recycled fiber content. How is increasing interest in sustainability going to impact the tissue industry when recycled fiber is a poor fit for ultra and super-premium brands? This presentation reviews results from a consumer survey in the US and provides insight on a number of topics: What is market share for the different varieties of tissue (premium, price, “green”) and why do consumers buy each type? Do consumers know if their current tissue has recycled fiber? How important are recycled content and other environmental attributes to consumers relative to softness, strength, absorbency, and other traditional tissue attributes. Which tissue product attributes will consumers pay more for? Will they buy unbleached paper products or products made from alternative fibers such as bamboo, wheat straw, and eucalyptus -- why and why not?

Ronalds Gonzalez


Ronalds Gonzalez
Professor, Tissue Pack Innovation Lab, North Carolina State University, USA

Dr. Ronalds Gonzalez is Faculty and Chair of the Conversion Economics and Sustainability group (ConEcSus). He teaches strategic business analysis in the Paper Science & Engineering and Sustainable Materials & Technology Programs at NC State University. Before joining NC State University, Dr. Gonzalez was Corporate Controller Manufacturing and Logistics for North, Central and South America for Svenska Cellulosa Aktiebolaget (the biggest global tissue producer). He also held several positions in controlling and manufacturing at Smurfit Kappa Carton de Venezuela (an integrated forestry, pulp and paper, and packaging solutions company). 
Dr. Gonzalez supports hygiene tissue companies in their research needs, including alternative fiber sourcing analysis, use of alternative fibers, fiber development and modification and development of technologies to reduce manufacturing cost. Dr. Gonzalez performs the Tissue Analytics Benchmark every year for 95% of the Tissue Market in NA, analyzing evolution of product performance, attributes and pricing.

Technical Sessions: Fibers
Fiber Development to Meet Sustainability, Performance and Capture Value on the Shelf: Evidence from the Field

Global megatrends (such as changes in demographics behaviors and sustainability) are currently disrupting and shaping the way we conduct business in the consumer goods industry. This study aims to identify and quantify the effect of global megatrends on the hygiene tissue industry. To such end, our group has tracked the performance, pricing, and sustainability for bath tissue and kitchen towel in North America for the last three years. We have analyzed 95% of market offering according to their performance (softness, absorbency, and strength), technology, fiber morphology, and product attributes. Metrics to rank hygiene tissue products in different grades (economy, premium, and ultra) according to their performance are provided. Advanced data analytics allow us to identify major properties driving pricing on the shelf and their magnitude (i.e. value on the shelf for a 10% increase in absorbency). 
Additionally, market data indicates that there is a segment of consumers willing to pay a premium price for products marketed as “sustainable,” even though their performance is inferior to the majority of the offering in the market. Sustainable products are up to 85% more expensive than regular products. We have used the analytics developed in this research to link market trends with opportunities for fiber development; herein we provide in-depth analyses of fundamental fiber characteristics behind softness, absorbency, and strength (based on own lab results) for wood and nonwood fibers currently in the market, and how those can be used to capture value.



Paul Bicho
Manager, Optimization and Innovation, Canfor Pulp Innovation, Canada

Dr. Paulo Bicho has a BSc. and a M.Sc. in Applied Microbiology from the University of Guelph. He was awarded a Ph.D. in Biology from Waikato University (Forest Research Institute of New Zealand) in 1992 and was a Post-Doctoral Fellow at the UBC Faculty of Forestry from 1992 to 1996. He joined the Resource Evaluation Group at FPInnovations in 1996. In 2011, Dr. Bicho joined Canfor Pulp Innovation. He has lead the Innovation Centre since 2015. He and his team address opportunities raised by Canfor’s 4 pulp mills and Canfor’s customers in areas such as fibre quality assessment and refining, product optimization and development.


Technical Sessions: Fibers

Impact of Four Different Softwood Kraft Pulps on Toilet Tissue Quality

The effect of 3 European softwood pulps and a Canadian softwood kraft pulp on the quality of premium toilet tissue was determined at 3 levels of softwood. The tissue was produced on the Voith Pilot Tissue Paper Machine. The softwood pulps were refined under similar conditions and combined with an unrefined eucalyptus kraft pulp. Two layer stratified forming was used,  but simulating one layer, with both layers using the same furnish, a mixture of unrefined eucalyptus pulp and refined softwood pulp, making a premium toilet tissue at 16 gsm basis weight and 20% stretch. The effect of softwood refining and content on strength, bulk and softness were considered, as well the effect on process variables such as after-press dryness and ease of drying. For all furnishes, softness was inversely proportional to softwood content but at comparative strength levels, there were differences in softness due to the softwood pulp content and how it was refined. Optimal softness of tissue is affected by the type of softwood pulp, the softwood pulp content and the level of refining.

Stephan Lariviere

Stéphan Larivière
Industry Leader, FPInnovations, Canada

Stéphan Larivière grew up in Montréal, and is an alumnus of both local universities, Concordia and McGill.  He holds a master in business administration (M.B.A.).    
Stéphan spent twelve years working for Domtar, the pulp and paper multinational.  He quickly moved up the company ladder, with roles and responsibilities varying widely, from managing a customer service team to sales, marketing, and product management.  One of his accomplishments during his time at Domtar included introducing the company’s most environmentally prominent brand, EarthChoice, to the publishing market.   

Presently, he is employed by the Pulp and Paper Research Institute, FPInnovations.  He joined the company in 2010 as the Pilot Paper and Tissue Machine Manager. In this role he was responsible for the strategic plan behind the organization’s consumer hygiene product. Although continuously involved with the tissue industry, he now acts as an Industry Leader at FPInnovations.

Technical Sessions: Fibers
Pulp Furnish Selection and Optimization for Tissue Applications

The global demand for bleached softwood and hardwood kraft pulps has been shifting substantially toward the growing tissue market. Fiber is a major cost element of the finished tissue product, and its properties play an important role in tissue making process and product quality. Typically, tissue furnish is composed of both bleached softwood and hardwood kraft pulps with each component addressing different requirements of the tissue making process and product performance. We are equipped with a pilot tissue machine that can produce tissue basesheets of commercial quality.
In partnership with industry tissue manufacturers, we have systematically conducted pilot tissue trials on a number of pulp furnishes composed of different bleached softwood kraft pulps mixed with bleached eucalyptus and northern hardwood kraft pulps. The results of these trials clearly demonstrate the differences in performance among a wide range of softwood kraft pulps, and between bleached eucalyptus and northern hardwood kraft pulps as well as the effects of different HW-SW kraft ratios. 
FPInnovations, a not-for-profit research organization, has the ability to verify various market claims, demystify pulp performances for specific tissue product applications, help market kraft pulp mills improve/optimize tissue making potential of their pulps and work with tissue mills to select/optimize pulp furnishes for product quality improvement, production efficiency, and cost reduction.


Scot Schoenwalder
Account Manager, Maflex America Inc., USA

Scot Schoenwalder is an account manager for Maflex America, Inc., servicing the United States and Canada. He has ten years of experience in the tissue industry, with a history in packaging and a main focus on converting. He is a strong believer in building and developing long lasting relationships. He holds an Associate Degree in Architecture from Northeast Wisconsin Technical College.

Technical Sessions: Fibers
Increased Efficiency for the Core Making Process

Maflex was recently approached by a Core Board Manufacturer to come up with a solution to issues many of their customers have been dealing with for many years. This issue was manipulating the large diameter strip stock reels. There have been many instances as well as near misses with operators having the reels either fall or tip on them. Additionally, the rather cumbersome reels put the operators in awkward position. 
Based on this need, Maflex designed a robotic solution eliminate the operators need to touch the reels. The Robot is capable of drawing the strips from 2 or 3 locations and load them on the Core Machine Unwind Stands Automatically. This virtually eliminates the possibility of the operator being hurt by the reels.
As the cost of this solution is slightly higher than other less effective manipulators already on the market, Maflex decided to take our complete Core Winding Machinery to another level. We have designed a complete solution which will not only automatically load the reels on the unwind, but can automatically thread the machine to the point of winding a core.
This new solution not only eliminates the safety issues related to reel loading; it can also result in work force reduction in facilities who rely on operator to be dedicated to the core winding process. Thus, the system can reliably produce cores at high levels of throughput and efficiency without the risk normally associated to winding cores. This along with the other automations Maflex is developing are moving us even closer to lights-out facilities being run and maintained by fewer and fewer people.


Corey Hurst
Director of Sales North America, Tissue Machinery Company (TMC), Valley Tissue Packaging (VTP), USA

Corey has a solid background in the tissue industry.  His career in the tissue industry started in 2003 as an Inventory Control Manager.  Since the start, he has proven his ability to climb the corporate ladder.  He has been involved in all levels of the business from Sales (2005), Sales and Tech Service Manager (2008), V.P. of Sales and Manufacturing (2016) to his current title Director of Sales of North America – VTP/TMC (2018).

Technical Sessions: Fibers
Plastic Free Packaging

We must lead the tissue packaging market to reduce and potentially eliminate any packaging material that can pollute the environment. The use of plastic in manufacturing has resulted in up to 80 percent of all marine litter. Plastic is threatening the survival of our planet. The problem has gotten so bad that European Parliament has banned all single-use plastics by 2021. In 2018 the first completely plastic free tissue roll primary and secondary packing line was introduced. A lot of work has been put into developing materials that has closed the gap between paper wrapping and poly wrapping. Using heat sealable paper that is both biodegradable and compostable will greatly reduce our impact on the environment. The technology to use this paper on wrapping machines both new and old is here. The Future is now! Plastic free lines have already been installed in Italy, Spain, United Kingdom and Poland. The costs to move to sealable paper is minimal but the benefits to our environment is priceless.



Jill Thiede
Smart and Connected Team Leader, Paper Converting Machine Company, USA

Jill Thiede has been a passionate leader in the Tissue and Automation industries for almost 30 years.  With a BSEE from the UW-Madison, Jill began as an E&I manager at P&G.  Through roles in Green Bay and Cincinnati, Jill learned the importance of developing people, systems, and processes.  Completing her MBA at the University of Cincinnati, Jill assumed responsibility for the AB motor product line at Rockwell Automation.  Jill joined PCMC in 2005.  Driven to bring new technologies to the converting industry, Jill leads the PCMC team bringing Industry 4.0 solutions focused on improving customer efficiencies and productivity.


Technical Sessions: Fibers
Using Today’s Data to Meet Tomorrow’s Production Needs

More than 130 years after the foundation of Major League Baseball, Billy Beane leveraged data buried in game and player statistics to field playoff-caliber teams in a league dominated by clubs with budgets that were four times his own. It took nearly 200,000 ball games before technology and data science allowed Beane to mine information that had always been there to produce results that changed the game. 
That same game-changing potential is buried in the production data of the tissue lines on your plant floor right now. 
Learn how the data you may already collect can simplify the design and process of your production. By identifying trends, gaps and patterns in your integrated production system through data interpretation, web modeling and simplified HMI design, tissue converters can meet tomorrow’s production needs with today’s equipment. As converters find themselves in the midst of the Industry 4.0 revolution, their future livelihood rests in transforming their operations into a fully modeled process – and this session will provide insights into how to make that happen.


Pete Augustine
President- North America and Latin America, Fabio Perini North America Inc., USA

Pete Augustine oversees the entire operation for Fabio Perini in North America, including strategic planning, sales and production. Augustine holds a Bachelor of Science from the University of Wisconsin and an MBA from Purdue. He also served as a Captain in the United States Army. Augustine was named a 2017 TAPPI Fellow and currently serves on the TAPPI Board of Directors as its Chair.

Technical Sessions: Fibers
Sustainability: Challenges, Strategies, Digitalization, and Solutions for the Tissue Industry

The fact that nearly half of plastics consumption is directly related to packaging has spurred research into alternatives that make sense for tissue manufacturers, converters, and the markets they serve. Combining renewable resources with biodegradability, bioplastics are the frontrunner for sustainable packaging — as evidenced by the rapid growth in the global packaging market, which is projected to reach nearly $16 billion by 2027. 
Bioplastics are a logical choice, but not a perfect one. The materials are expensive and aren’t currently available on an industrial scale — both of which are impediments for OEMs. To overcome these obstacles, biodegradable plastics are being blended with other eco-friendly materials and ground-breaking technologies so tissue converters and manufacturers can readily access and use sustainable packaging solutions. 
Fabio Perini and partnering companies developed 100% Vincotte OK compost-certified bio-paper, 100% recyclable and biodegradable paper, and the technologies necessary for OEMs to run these materials on existing tissue converting and packaging equipment. The insights gained led to further eco-friendly innovations: adhesive-free tissue converting to eliminate the environmental hazards of industrial glues, and smart machine digitalization that leverages data to help tissue industry OEMs cut energy waste, optimize OEE, and incorporate sustainability practices throughout production.

Sol Sonnenschein


Sol Sonnenschein
Sales Director, Pulsar America Inc., USA

Mr. Sonnenschein is a senior market development and sales manager and strategist, with over two decades of expertise in an international environment.   He has a technical education background, and almost 20 years’ experience in the automation and machinery industry, among which, 17 years specifically in Tissue and Paper production industry.   Sol started his career in the paper sector as sales area manager for an important global company Cristini Spa; he then founded his own businesses to support the paper and tissue sector as a business and marketing development consultant for companies such as Voith Paper.  
With all the skills acquired during his long working experience in the tissue field, Sol has recently become sales director for Pulsar America, deciding to move from Germany to Green Bay, US ready for facing new challenges.

Technical Sessions: Fibers

Quality Data Collection to Improve the Efficiency of the Whole Line

QUATIS (Quality in Tissue) is the only machine in the Tissue industry that can ensure 100% quality control of both wrapped and unwrapped tissue products. 
Since the QUATIS machine was launched in 2015, customers and partners have been able to manufacture tissue while checking 100% of the production flow along with the measurement of the level of quality obtained and set within the parameters identified by the customer. The first results are the increased efficiency considering same operators number, working hours and equipment and a unique traceability system, which guarantees the quality of the supply to the final customers and the management of possible after-sales disputes. 
In this presentation, we will explain the case histories of two QUATIS machines for unwrapped and wrapped products. During a twelve-month period, our dedicated engineers collected and analyzed real data, evaluating how non-compliant products could affect the whole converting line with situations such as jams, downtime, etc. Both studies focus on how the integration of the QUATIS system could serve as a monitor of the whole production line, analyzing data that could not be collected before, researching correlations and identifying causes and possible improvements towards the efficiency increase that could not be done before this innovative machine.



Kari K. Hilden
President, Papertech Inc., Canada

Kari graduated at British Columbia Institute of Technology (BCIT) Canada in Pulp and Paper. He worked at Devron Engineering (now Honeywell) from 1981 to 1991. Kari was involved in the introduction of paper machine profile control actuator systems to improve paper machine production and efficiency and in 1992, Kari founded Papertech Inc.
Over a 35 year period Kari has presented many technical papers at various conferences around the world (Tappi, Paptac, CPPA, Appita, etc). 
Papertech Inc. has become a world leader in providing paper & tissue mills, pressrooms, converting operations with various machine vision technology to eliminate breaks, defects and other production bottle necks. 
In May 2016 Papertech was sold to IBS Paper Performance Group (Austria) and Kari became the CEO of the Papertech division.



Technical Sessions: Fibers
Vision Solutions for Tissue Production, Converting & Packaging should be a Core Component of a Plant’s Industry 4.0 Strategy

Many tissue production and converting operations have ongoing initiatives to study and implement some sort of Industry 4.0 strategy. Industry 4.0 is a name for the current automation and data exchange trend in manufacturing technologies and includes cyber-physical systems, the Internet of things (IOT), cloud computing, cognitive computing, augmented reality and other relevant technologies. Vision systems, which can bridge a number of these intertwined technologies have long had a foothold in process industries and are rapidly becoming an important component of Industry 4.0 platforms. 
The motivator driving all digitization or Industry 4.0 initiatives is of course optimal production of which overall equipment effectiveness (OEE) has emerged as the key performance index (KPI) in the manufacturing industry. OEE benchmarks the percentage of manufacturing time that is truly productive. An OEE score of 100% shows that you are manufacturing only good parts, as fast as possible, with no downtime. OEE’s KPI formula incorporates three elements: availability (no downtime), performance (the speed of production), and quality (percentage of products up to standard). Industry 4.0 promises to improve all of these measures in order to drive OEE to levels otherwise unachievable. 
This paper discusses how vision systems, such as Papertech’s QualityVision, can be effectively used to improve OEE and implemented within the Industry 4.0 requirements, namely

1. Capturing high speed and unwanted events that are traced to their point of origin, or root cause.

2. Detecting and recording quality defects in the tissue production and converting processes.

3. Eliminating the root causes of defects and process interruptions using gathered visual information.

4. Remote troubleshooting of processes.

The tissue industry will continue to see a tremendous push to make use of available technology to improve OEE and other production measures to new records. Papertech’s QualityVision will be part of this journey and is focused on collaborating with tissue producers endeavoring to improve the future of tissue production.



Klaus Gissing
Director TIAC and Air & Energy Systems, ANDRITZ

Klaus Gissing graduated in Mechanical engineering from the Technical High School in Graz in 1978 and obtained an MBA from PEF University Vienna in 2006. He joined ANDRITZ AG as Design Engineer in 1979. In 1988 he was Project Manager until 1995 where Gissing was appointed Head of Product Group Air Systems until 2007. From 2008-2017, he was Vice President Product Group Tissue Machines and Air Systems. Since January 2018 he is Director TIAC and Air & Energy Systems.


Technical Sessions: Innovation and Product Enhancement

Innovations: Current and Future Premium Tissue Technologies

The global tissue industry is highly competitive and growing at the same time. Innovation is the key for success and production costs as well as product features are in focus. In order to be able to take a lead in this dynamic industry, tissue producers need to distinguish themselves from the “mass” by mainly production efficiency and/or product quality. Premium tissue grades like textured and structured (TAD) tissue offer potential for gaining competitive advantage. 
ANDRITZ has already installed several TAD machines worldwide that are successfully in operation and introduced a new tissue machine for textured tissue on the market. Within this speech, we will present several trial results for existing and future TAD technologies as well as for textured tissue that are developed and extensively tested at ANDRITZ’s own tissue pilot plant (PrimeLineTIAC) in Austria. 
We will show detailed tables with fiber and energy usage figures for both technologies and give insights into the production process. Furthermore, we give an outlook on new technologies for TAD tissue that are already in the pipeline of our R&D activities.


Alos Almeida
Sales Manager - Tissue NA, Voith Paper, USA

Alos Almeida received the B.Eng. degree in mechanical engineering from the “Universidade Presbiteriana Mackenzie” in Sao Paulo, Brazil, in 2008. He is currently working to obtain his MBA at the University of Wisconsin-Oshkosh. He began his engineering career at Voith in Brazil 12 years ago in Applications. During his 12 years, he held positions in different locations including Germany and Austria learning from different departments, such as R&D, Technology, Project Management, Applications and Sales. He has been living in the United States for five years where he is the Sales Manager for tissue machines for the North American market.

Technical Sessions: Innovation and Product Enhancement
The Smart Evolution for Tissue 4.0

The classical process optimization undergoes a revolution. Old questions find new and better answers than ever before. The Tissue making is optimized using the industrial Internet of Things (IIoT), but how? 
What makes you reach the highest overall efficiency and profit margin? How raw materials and energy cost increase can be challenged in a smart way without harming the Tissue quality? Which maintenance concept is the ultima ratio? 
With the launch of the new XcelLine Tissue 4.0 concept, Voith customers now benefit from all the solution with specific visualization and analytics functionalities as well as the Tissue industry-proven asset management applications. That ensures a proven concept on detail engineering level already from the beginning. Based on modules a dedicated customized Tissue mill will create a perfect fit solution for the Tissue manufacturer. 
The Virtual Reality benefits are obvious. The new Tissue process can be brought to life at the very start of the project. Thanks to customized, interactive training programs for new and existing machines perfect learning outcomes are secured. Staff can acquire proficiency thru training in a safe virtual environment. 
In addition the open-source based IIoT platform OnCumulus serves as the structured data hub for all kinds of sources. Customers benefit from one central platform for their data from which they can launch their digitalization initiatives. In the OnCumulus infrastructure Tissue Industry-specific applications like OnEfficiency and OnCare will support customers in improving their process efficiency and the availability of assets. E Commerce platforms like guided Web shop applications are completing the overall approach.


Joerg Morschek
Product Manager, Clouth-Sprenger GmbH, Germany

Joerg has studied mechanical engineering at the University of Applied Sciences in Krefeld, Germany and made his diploma in 1990.   Since then he has been working in different technical environments, but always with focus on production or conversion of web like materials (paper, nonwoven, plastic sheet). 
Main stages are a couple of years as project engineer for abrasive paper plants worldwide, later senior engineer for calender machines in the paper industry and actually he is in the position of product manager for creping systems in the tissue branch.

Technical Sessions: Fibers
No More Chatter Marks on the Yankee Surface – Development of a New Creping Blade Holder Concept

Chatter marks have become an expensive and increasingly common problem for tissue makers in recent years.

As a leading manufacturer of ceramic-coated creping blades we set up a division to research and understand the causes and develop solutions.

Long-term R&D in paper mills and with a German university specializing in vibration research, in-depth study in our facility in Moers, Germany and the installation of a prototype creping holder in a tissue company in the Netherlands, lead us to understand the circumstances in which chatter occurs enabling the development of a solution: A creping blade holder which is stable in any vibrating conditions. 

The effectiveness of this new holder has been proven by Yankee technology experts, and in the field, where a previously vulnerable Yankee, requiring numerous regrinds and polishes per year, has maintained a stable surface quality for over 1.5 Years.

This presentation explains the reasons for the presence of chattermarks and shows ways of prevention.




Maurizio Tomei 
Sales & Customer Service Manager, Oradoc, Italy

Mr. Maurizio Tomei graduated in Mechanical Engineering at the University of Pisa (Italy). He gained experience in the customer service technical department of a leader manufacturer of machinery for the paper industry. He currently works as sales & customer service manager for Oradoc, a doctoring systems manufacturing company in Lucca. The combination of his sales and technical skills makes him a valued professional in the paper and tissue industry.

Technical Sessions: Fibers

The Dawn of a New Era in Yankee Doctoring Rises in Sofidel Italy  

Oradoc - a leading manufacturer of Doctoring Systems, with thousands of units installed worldwide over 35 years - has involved its R&D department  in a challenging long-term project to develop a new added-value solution: OraLock™, the new blade holder that  deserves a unique place in the creping process.
The common concept design of creping blade holder has always narrowed down the choices to just two main possibilities: rigid or flexible, both with their strengths and weaknesses. Oradoc is worldwide known for flexible solutions, but now it has filed a patent for an innovative 
rigid doctoring system: a rigid blade holder that can boast the profiling advantages of a flexible one.

Oradoc has found in Sofidel - a multinational company known worldwide for paying great attention to technological innovation, sustainability and research - the right partner for the prototype installation of OraLock™,  that has been operating for almost one year now, in one of Sofidel’s production facilities in the European tissue valley of Lucca.



Andrew Ledlie
Marketing Manager, Industrial Water Technologies, Solenis LLC, USA

Andrew Ledlie is the North American Marketing Manager for Pulp & Paper Water Treatment and Biorefining at Solenis. He has 29 years of experience in a variety of roles and industries for Water and Process treatment at Solenis and is currently responsible for strategic planning as well as development and launch of new innovative technologies into the industries above. Andrew is a frequent speaker at conferences and author of numerous articles in various industry publications. A graduate in Molecular Biology at McMaster University, Andrew resides in Hamilton, Ontario, Canada.

Technical Sessions: Fibers

Microbiological Control of Entire Mill Water Circuit – A Better Way

Water is a critical raw material in papermaking. In an integrated paper mill, the complexity of flows, temperatures, nutrients, and contaminant sources in all areas of the water system create a perfect environment for bacteria and biofilms (also called slimes) to flourish. Unfortunately, the management of various areas of the water system is often divided among different internal and external stakeholders including mill staff and vendors or service providers. As a result, microbiological control is too frequently ineffective, and the results are costly.

A holistic ‘river to river’ view of microbiological control can prevent many expensive microbiologically related problems such as increased machine downtime, sheet defects, machine breaks, premature failure of critical heat exchangers and additive spoilage. This approach should involve both process and utilities mill staff working in close concert with external suppliers. Considering the impact in both the influent and paper process water systems, this team will be able to design and maintain a comprehensive program that will yield a significant Continuous Improvement to the mill. This approach also offers the ability to evaluate the impact of newer technologies. Many mills use older chemistries, analytical methods, and automation to control bacteria and slime in their mill water largely because it’s what they know. The benefits to change are typically not as great when consideration is given to only one part of the water system. However, when a holistic approach to microbiological control is considered, the incentive to change increases greatly. A novel chemistry which can be applied on the paper machine and the mill water influent will be presented in this paper along with an overview of a real-time monitoring device for biofilm (slimes) using ultrasound. Quantified economic and performance benefits documented at several integrated paper mills in the U.S. will be reviewed.


Gary S. Furman
Senior Corporate Scientist, Nalco Water, an Ecolab Company, USA

In his current position at Nalco Water an Ecolab Company, Gary is responsible for research and new product development in the tissue grade segment. He has spent the past 30 years at Nalco in various research, management and marketing positions. He is an inventor on 33 U.S. patents and an author or co-author on 49 papers and presentations published in scientific and industry journals, or made at technical conferences. Gary obtained his B.S. in Chemistry from Lebanon Valley College and both his M.S. and Ph.D. degrees in paper science from the Institute of Paper Chemistry in Appleton, WI. His interest in tissue technology was initially fostered by his employment as a researcher at Kimberly-Clark Corporation immediately following graduate school. Gary is also a member of the American Chemical Society and TAPPI.

Technical Sessions: Fibers
Intelligent Design of Yankee Coatings

All Yankee coatings must perform three critical tasks basic to their performance. They must (1) protect the Yankee surface, (2) provide adequate adhesion to transfer the sheet onto the Yankee and to develop enhanced sheet properties at the creping blade, and (3) be soft enough to allow blade tip penetration into the coating and below the sheet. The tissue machine type and grade being produced, greatly influence the ability of the coating to perform these functions. Thus, the coating package and the coating properties developed, must be designed for the machine type and grade conditions in order to run the tissue machine efficiently and produce the desired tissue quality. Nalco Water’s Yankee coating offerings consisting of the TULIPTM, DURASOFTTM and NAVIGATORTM adhesive product lines, when coupled with the appropriate release and modifying agents, perform these tasks over the broad range of conditions employed in the industry today. This presentation will highlight the coating needs and recommendations for each major machine type – conventional wet press (CWP), hybrid and creped through-air dried (CTAD).



Marco Dalle Piagge
Sales Director, Toscotec, Italy

Marco Dalle Piagge graduated in Engineering from the University of Pisa, in Italy. After working for paper-producers, he joined Toscotec in 2002 in the technical office. After covering different roles in the organization, from technical to project management, from 2006 to 2010, he was sales manager for the South American, European and African markets. In 2010, he was appointed sales manager in Asia & Pacific region and lived in Shanghai up to 2017, establishing the new branch Toscotec Paper Machine (Shanghai) Co., Ltd. Since 2017, Marco has been responsible for Toscotec’s sales and marketing worldwide, as Toscotec’s sales director.

Technical Sessions: Fibers

Energy Efficient Solutions for Sofidel America: A Case History

Presentation of a case study. Toscotec’s supply of two AHEAD-2.0L tissue lines to Sofidel America’s new integrated plant in Inola, Oklahoma: 5,500 mm sheet trim, 2,000 m/min operating speed and an overall production capacity of 120,000 t/y. The analysis of Toscotec’s comprehensive supply will illustrates that the engineering design is focused on energy efficiency. The project includes innovative energy saving solutions in the area of energy recovery, in the air system, steam & condensate removal system and vacuum system, as well as in the area of fiber recovery with the use of converting broke. Other remarkable solutions have been implemented in the supply of the boiler system, the dust & mist removal systems and the fresh water and waste water treatment plants. Sofidel America’s case history will also illustrate the requirements underpinning Toscotec’s design and the solutions adopted to address various issues.

Stefano Frigo


Stefano Frigo
Professor, University of Pisa (UNIPI), Italy & Luca Linari, General Manager, Novimpianti-ANDRITZ, Italy

He took a Bachelor Degree in Mechanical Engineering in 1991 at the University of Pisa and a Ph.D. in Energetic at the University of Genoa in 1994. He currently covers the position of Associate Professor in the Department of Energy, System, Territory and Construction Engineering (DESTEC) of Pisa University, carrying on research activities mainly in the field of internal combustion engines and alternative energy sources.

Stefano Frigo is co-inventor of 2 patents and author or co-author of more than 70 scientific papers concerning:

-             Innovative fuel injection systems for internal combustion engines;
-             Utilisation of alternative fuels in internal combustion engines;
-             Biomass utilisation in CHP plants;
-             Innovative plants for the conversion of biomass/renewable energy into fuel;
-             Modelling of the drying process for paper production machines.

Technical Sessions: Fibers
Analysis of a Full Electric Drying System for Tissue Paper Production

Greenhouse Gas (GHG) emissions are steadily increasing at the global level, reaching 58,710 million of tons of CO2 equivalent in 2016 (+62% compared to 1990 levels). Policy actions, aiming at mitigating both climate change and air pollution, are needed and environmental sustainability targets are set by international agreements. The achievement of those goals prompts for a deep restructuring of the global energy systems with a shift from an energy mix based on fossil fuels to one based on renewable energy sources, named “energy transition”. 
One of the most effective pathways for the energy transition is the so-called “electric triangle”: a wide electrification of final uses, coupled with power generation from renewables and exploitation of electricity as energy vector. Several policy scenarios outline a growing trend for electrification in the next decades, seeing the renewables generation to increase more than 130% worldwide, reaching nearly 1,700 billion kilowatt-hours (BkWh) by 2050. The most promising electrification opportunities are in those segments that are among the largest polluters, i.e. transportation and industrial applications. 
Among the many industrial sectors, it is well known that the pulp and paper industry is one of the most energy consuming and the “drying section” has the highest level of energy utilisation. In Tissue paper machines, the drying section is constituted by a steam heated Yankee cylinder and a high temperature air hood. Generally, the thermal energy for both the cylinder and the hood is obtained burning fossil fuels directly on the plant. 
The present study evaluates, technically and economically, the possibility to adopt an innovative full electric paper drying system. The Yankee cylinder is heated with an electromagnetic induction system, while for the hood two configurations have been evaluated, one with electric heaters and one with infrared lamps. The electric drying system has been compared with a conventional one fuelled with natural gas. First results have shown that, taking constant the geometry of the system, energy consumption (kWh) and paper production of a full electric solution is comparable to a classic fossil fuel heated configuration, while the analysis of the technical feasibility has not put in evidence any particular criticism.



Lawrence Yane
Sales Manager, Enerquin Air Inc., Canada

Based at Corporate Headquarters in Montreal, Lawrence Yane’s is Sales Manager for Enerquin Air Inc.  Mr. Yane has a Bachelor of Mechanical Engineering (1994) and Master of Science (1997) from McGill University (Montreal, Canada) and has spent his entire professional career in Technical Sales and Product Development. He works closely with clients on paper air systems issues, focusing on drying efficiency and optimisation which are key factors for maximum production and profitability.


Technical Sessions: Fibers

Yankee Hood Drying: Equipment Design Considerations

When designing a new Yankee hood and the associated Process Air Systems or when surveying an existing tissue machine with the objective of optimizing the drying thermal efficiency, what should the priority be? 
Each machine is somewhat different, and many factors must be considered before deciding on the best approach to optimize the thermal efficiency while keeping in mind the reality and practicalities of operating a tissue machine with all the requisite flexibility. 
These factors include:
Cost of energy (gas, steam and electricity), Yankee operating speed, Heat recovery potential, Practical limitations of process air equipment (metallurgy, fans, burners, space required etc.), trouble-free operation (paper quality, dust problems, fire hazards, maintenance ...). 
This presentation will answer this question by addressing all of these factors and describing their impact on your production cost.

Andy Smiltneek

Andy Smiltneek
President, Growth Solutions Consultants LLC, USA 

Andy has worked for very large and very small companies in consumer products and capital equipment. He worked for Kimberly-Clark for 30 years in 13 different roles including tissue and retired in 2007. He then worked as the Director of Tissue Machine Design for APP in China and returned to the US to work for Somarakis as the Technical Director.  He is the President of Growth Solutions Consultants, providing vacuum systems surveys in many industries. He has presented in national conferences.

Technical Sessions: Fibers
Tissue Machine Vacuum System Basic Troubleshooting

This presentation shows how to troubleshoot and take control of the vacuum system on a tissue machine. 
The vacuum system is the second biggest energy user on the tissue machine. The vacuum system is four times as efficient in removing water as the thermal drying systems, so maximization of the vacuum system saves a lot of money in drying. A sub-optimized system, one that has drifted from the original design, or the machine has been modified, or the design was not correct in the first place, not only wastes energy and money but limits the machine speed. 
This presentation is based upon years of troubleshooting vacuum systems in tissue, paper, building materials, mining and food industries, and a specific case study of an older, narrow and slow machine that lost 12% of its speed in 6 months in a slow drift. The approach and technique apply to both liquid ring systems and turbo-blower systems.

Andy Smiltneek

Davide Mainardi
Vice Chief Technical Officer, Sofidel S.p.A, Italy


Davide Mainardi graduated in Engineering at Politecnico of Torino (Italy). He spent more than 20 years working in the paper industry and mainly in tissue, covering different position in technical, project management, product management and sales areas. He started his career working in the machinery supplier field with Beloit Corp. At present, he is Vice Chief Technical Officer at Sofidel Holding, and since 2017 he has been working as Project Director for the new greenfield project Autumn II in Oklahoma, USA.

Technical Sessions
Toscotec’s Energy Efficient Solutions for Sofidel America: A Case History